Glossary Of Technical Terms/ FAQ

Glossary of Technical Terms

Attributes - Is made up of different selection: Specific, General etc. These are important when applying for a job as employers look for things types of skill.

Barrier of communication- A Barrier is somewhat that “gets in the way” or stops people from communicating with each other.

Creativity- This is when someone comes up with idea’s which other people didn’t think of.

Flexible- This means that people need to be able to do more then one job at a time. In addition people need to be able to work at anytime and anywhere.

Organizational - This means prioritizing different tasks starting with important tasks first.

Soft skills – Skills that influence how people interact with each other, for example analytical thinking, creativity, diplomacy, effective communication, flexibility, leadership, listening skills, problem solving, team building and a readiness for change.

Perception- Is the way people look at things with their eyes.

Planning- This helps people to keep on time with their tasks. Planning also helps people to meet deadlines.

Team working- This is when people work in a group in order to complete a certain task. Team working involves people inputting their ideas into a group and different tasks shared equal between the people in the group.

Writing Communication Skill – This is the way people write. People may use emailing; write a letter, text to write a message. It allows people who can’t speak to communicate with others.

Independent- This is when people work on their own without seeking assistance from others.

Self motivation - This is when a person pushes themselves along in order to complete a task. In addition self motivation is been able to do different project without people having to keep requesting them to do it.

Frequently Asked Questions

1. Give examples of technical skills

a. Program a computer, Maintain computer ensure that the computer is functioning properly and customers support if work in a help desk, another technical skill would be communication this could be used in the working industry.

2. How could I prevent my computer from crushing down?

a. To prevent the computer from crushing the user should install anti virus as viruses will allows people to access your computer. As result they may delete files, mess up the processor. Another solution would be installing firewall to prevent viruses from entering and are out of the computer from the internet.

3. Why is written communication important in the IT industry?

a. Written communication is important in the IT industry as people are required to email other people in the industry. As result a people need to be able to write email without having spelling mistake as this would so other people e.g. future employers, that they can’t speak proper English.

4. What is proofreading and what other tools could I use to in accuracy?

a. Proofreading is when you are reading over what have done and ensure that what you are trying to say read correctly. Another way to ensure that your work reads correctly is to use spelling and grammar tool which is available in Microsoft Word.

5. What are the main communication skills and what are the advantage and disadvantage?

a. General communication – A disadvantage would be that people would not understand your slang/jargon therefore leaving the communication limited. An advantage would be able to learn from one another for example new language.

Interpersonal communication – A disadvantage would take time out of your schedule as result your work load may increase due to you not completing it. Another disadvantage would be distracted by surrounding. An advantage of this would be able to speak the person that you are communicating with face to face as this would improve your communication skills.

Written communication- A disadvantage would people may misspell a word which results in the person receiving the letter would get it hard to understand what the person is trying to say. Advantage would be that the letter which is hand written is personnel to both the person who is writing the letter and receiving the letter.

Here is a link to mechanisms to reduce barriers